“Wisdom is the reward you get for a lifetime of listening when you’d have preferred to talk.” –Doug Larson Among the many keys to establishing and maintaining a strong relationship, there isn’t anything I value more than practising effective listening skills. In my own experience, I have always felt more confident and empowered leaving a …
Category: Human Resources
The Cost of a Coffee
Every weekday my husband spends $1.77 at Tim Hortons on a coffee. Every day – without fail. At first I thought the cost, although minimal compared to my $4.99 Starbucks obsession, was wasteful and unnecessary considering his employer offers free coffee at the office. But, upon further consideration, I started to realize what that $1.77 …
Move over Summer, Falls going to be a good one!
As the days get shorter, the excitement of warm-weathered activities fades and the hot summer sun begins to dwindle, you may notice a negative impact on your own mood and energy levels. This can be due to a number of different reasons, many of which involve the impending fate of a cold Canadian winter. These …
Customer Service: A Love Letter To The Guy Who Just Gets It
Dear Guy who Works at the COBS Bread in Westhills, Do you know that I am in complete awe of you? I go out of my way to buy my bread from this one specific location because of you. You speak to every customer with such kindness and authenticity. Your professionalism is always maintained, and …
Kill’em With Kindness
The loveliest thing happened to me a few weeks ago… I finished a gruesome workout at Orange Theory Fitness Kensington called “Unrest”, and with my legs shaking, I walked home, anticipating picking up a large coffee as a treat for surviving my first workout in far too long…I ordered my coffee at my local coffee …
Expect R.E.S.P.E.C.T
Isn’t it a given – we should all expect respect? Why is it then that we are spending considerable time and resources in our businesses ensuring everyone is aware of the importance of a respectful work place? I believe the answer is that if we don’t, we can’t be assured that everyone is on the …
Giddy Up! Proper Stampede Etiquette You Can Apply In The Workplace
Picture this … it’s a beautiful sunny day, and while you’re currently enjoying a cinnamon-sugar-coated mini-doughnut, a hot dog sure sounds good. Then you come across a pizza stand … and a hot dog-stuffed pizza stand … and a hot dog-stuffed pizza topped with mini-doughnuts stand … now totally confused, you adjust your cowboy …
Setting the Table for a Hospitable Business
Setting the Table: The Power of Hospitality in Business. “ Understanding the distinction between service and hospitality has been at the foundation of our success. Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue- we decide how we want to …
Why The End Matters: The Ultimate Guide On How To Leave Your Conversation On A High Note
The witch tried to kill the princess with a poisonous apple…. BUT…. the princess lived happily ever after The evil stepmother and her daughters treated the girl like a slave…BUT…. the girl lived happily ever after The horrible hideous troll tried to kill and eat the goats… BUT… the goats lived happily ever …
My Path to Human Resources & Joining the Salopek Team!
Hello and welcome to my very first blog post! My name is Zoe Dzenick, and I started with Salopek & Associates as a Human Resources Assistant and Office Administrative Assistant in mid-May of this year. Relocating to Calgary from my hometown of St. Albert in September of 2017 was both nerve-wracking and exhilarating (not unlike …