How a Modern-Day ‘The Office’ Would Tackle Sensitivity Training

It is hard to believe that nearly two decades have passed since ‘The Office’ first hit television screens, and yet, its popularity remains as strong as ever. Thanks to streaming platforms, its viewership is now nearly as high as it was during its original cable run. The groundbreaking mockumentary-style TV show, which gave an intimate look into the Dunder Mifflin Paper Company and its team, remains a fan favourite for the quirky characters and the constant shenanigans the team find themselves in. Despite remaining a fan favourite, it is difficult to ignore how much the workplace – and HR – have evolved since it first aired in 2005; Toby would be thrilled.

Throughout the last quarter of 2024, Salopek will thoroughly explore in a three-part series, focused on Workplace Culture, Conflict Resolution, and Sensitivity Training, and exactly how ‘The Office’ and its band of misfits would fit if ‘The Office’ were made today in a modern 2024 retelling.


In today’s 2nd blog of the series, we explore how sensitivity training might be reimagined in a modern adaptation of ‘The Office.’ If ‘The Office’ were to return in today’s world, the approach to sensitivity training would undoubtedly differ from Michael Scott’s chaotic and ineffective attempts. Here is a contemporary take on how the show might handle this sensitive topic with a blend of humour, relatability, and genuine effort.

Professional Facilitation

Instead of Michael leading the session himself—think awkward role-playing and cringe-worthy jokes—the team would bring in a professional facilitator, someone trained to lead thoughtful, impactful discussions about diversity, inclusion, and workplace culture.  This expert would create a structured environment, fostering open dialogue while steering the conversation back on track when the employees inevitably derail it with inappropriate comments, irrelevant tangents, or outright chaos. Imagine a calm, collected HR guru who can handle anything from Dwight’s bizarre hypotheticals to Kevin’s accidental oversharing.

Emphasis on Real Experiences

A modern ‘The Office’ would likely include real stories from its characters to make the training more relatable and impactful. Characters might share personal experiences that illustrate the importance of empathy and understanding. For example, Pam might talk about how microaggressions have affected her, while Jim could recount a humorous incident where he learned an important lesson about cultural sensitivity, bringing a light-hearted touch to the conversation.

Inclusivity at the Forefront

In a modern retelling of The Office, inclusivity – especially for 2SLGBTQQAI+ communities – would be approached with greater thoughtfulness.  Michael Scott, while still awkward, would genuinely trying to be inclusive, guided by HR or a professional trainer to avoid harmful missteps. Dwight would take an active role in enforcing inclusive policies, while Jim’s dry humour would subtly emphasize importance of meaningful inclusion. Pam might lead initiatives to make the workplace more welcoming, and Ryan would leverage “wokeness” to climb the corporate ladder, though still aiming to do the right thing. The focus would be on respectful actions and gradual growth, with humour serving to highlight both the challenges and progress along the way.

Interactive Activities

Rather than Michael’s disastrous and ineffective role-playing, the training could feature dynamic, engaging activities that encourage open dialogue, led by a trained professional Employees might break into groups to discuss realistic scenarios and brainstorm solutions, allowing everyone to actively participate. Imagine Dwight trying to take charge with some bizarre “Schrute Farms” team-building exercises, only for the facilitator to gently redirect him toward more constructive approaches. 

Addressing Humor and Boundaries

The topic of humour would definitely come up. Jim and Dwight in a comical yet insightful debate about what constitutes appropriate workplace humour. This could lead to the realization that what one person finds funny might be offensive to another. A modern ‘The Office’ would stress the importance of boundaries while fostering a safe environment for everyone to express their perspectives on humour, striking a balance between levity and respect in the workplace. 

Actionable Takeaways

At the end of the training, instead of offering vague and generic statements, the facilitator would guide the team in compile a list of actionable takeaways. This could include specific guidelines for respectful communication, tips for recognizing bias, and strategies for supporting one another. Characters like Angela might for ridged rules, but others would suggest a more flexible approach that embraces diverse perspectives, and Phyllis would not need to carry around printouts on how to deal with Angela. 

Humour with Heart

While addressing serious topics, a modern ‘The Office’ would keep its comedic essence. The characters would still engage in their signature banter, but the humour would be more thoughtful and inclusive. For instance, Michael might clumsily try to demonstrate a new inclusive practice and end up making a relatable mistake, leading to laughter and a constructive group discussion on how to improve.

Ongoing Conversations

Rather than treating sensitivity training as a one-time event, the modern office would encourage continuous conversations about inclusivity. Regular check-ins, dedicated team meetings to discuss workplace dynamics, or even a “Diversity Book Club” led by the characters could foster an environment of ongoing learning. This approach would reinforce the importance of inclusivity in everyday interactions, fostering a culture of growth and mutual understanding.

Balancing Humor and Respect in a Modern Retelling

In a contemporary setting, ‘The Office’ would approach sensitivity training with a thoughtful mix of humour, relatability, and a genuine commitment to fostering inclusivity. With professional facilitation, real-life experiences, interactive activities, and actionable takeaways, the show would not only entertain us but also educate its audience on the significance of sensitivity in today’s diverse work environments. Ultimately, a modern ‘The Office’ would demonstrate that while laughter is essential, understanding and respect are the true foundations of a thriving workplace. 

At Salopek & Associates, we specialize in supporting businesses with services designed to cultivate a positive and productive workplace culture. Explore how we can help you with:

  • Culture assessments
  • Employer branding
  • Diversity, Equity & Inclusion (DE&I) initiatives
  • Building respectful workplaces
  • Training and Development sessions
  • Employee engagement & relations

Check out our website for more details on how we can support your organization with these critical areas and contact us for a complimentary workplace needs assessment of your business! 


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