CHRL – Senior Consultant

Jillian is a Certified Human Resources Leader with 13+ years of experience in abroad range of Human Resources functions. Through 9 years of her professional HR experience with the world’s largest global restaurant company, she passionately worked with anyone from global executives, to franchisees, to restaurant employees.  Her foundational belief as a HR professional is when understanding the core of a business, any business, it is then that HR can truly partner with drive a  results-focused strategy.

She has proven success with designing and facilitating leadership development programs that not only build executive awareness and improve coaching capabilities but also drive improvements in overall business results.  She has spent years in her career leading employee engagement surveys, analysis, feedback & action plans which maximize engagement results through creative strategies and wellness platforms to drive employee output.  Her experience in managing & improving the performance management processes in organizations has lead to leading enhancements to programs, coaching & aligning senior leaders, improving employment equity, and boosting employee retention & development.

She loves strategizing and breaking down high level business issues that create impactful results across a team or organizations and comes with experience in a variety of sectors, including restaurants, franchise organizations, communications and media, and professional services.

Professional Certifications:

  • Certified Human Resources Leader (CHRL)


  • Human Resources Management
  • HR Strategy & Workforce Planning
  • Performance Management & Employee Engagement
  • Training & Development
  • Culture & Team building


  • Business Administration, Human Resources Diploma (St. Lawrence College, Kingston)


Jillian bakes a lot and admits that there is probably too much sugar going on in her home! She readily treats herself and her family to treats like homemade cinnamon buns, pretzels, cookies, you name it! This may have become a larger issue when she decided to marry her partner who is from France, which of course is the very epicentre of sugary carbohydrates! She and her family have the good fortune to visit France almost every year where we enjoy the sun, fresh food and of course a bit of wine!