Customer Service: A Love Letter To The Guy Who Just Gets It

Dear Guy who Works at the COBS Bread in Westhills, Do you know that I am in complete awe of you? I go out of my way to buy my bread from this one specific location because of you. You speak to every customer with such kindness and authenticity. Your professionalism is always maintained, and […]

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Embrace the Eccentric!

“What people call “weird” comes part and parcel with people who are brilliant in some way.  So embrace your weird.  Embrace your eccentricity.” – Elleen Anglin , Life Coach No matter what industry, position, or place you work in, I’m sure we all have that one co-worker who is singled out as the office “odd ball”. […]

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Beginners Guide to Making a Wrong Hire

According to the U.S. Department of Labor, the price of a bad hire is at least 30 percent of the employee’s first-year earnings. A wrong hire costs a company financially and can also impact organizational culture and have a disastrous ripple effect on other employees’ productivity and effectiveness. What constitutes a wrong hire? 1. Lack […]

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Kill’em With Kindness

The loveliest thing happened to me a few weeks ago… I finished a gruesome workout at Orange Theory Fitness Kensington called “Unrest”, and with my legs shaking, I walked home, anticipating picking up a large coffee as a treat for surviving my first workout in far too long…I ordered my coffee at my local coffee […]

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Keeping Up…The Changing Landscape Of Ontario ESA Legislation

It seems no matter which direction we turn these days change just keeps a comin’! In 2018, Ontario employers have faced a number of new challenges – more than just an increase in minimum wage – arising from the Fair Workplaces, Better Jobs Act, 2017 … better known as “Bill 148”. To help navigate the […]

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Giddy Up! Proper Stampede Etiquette You Can Apply In The Workplace

  Picture this … it’s a beautiful sunny day, and while you’re currently enjoying a cinnamon-sugar-coated mini-doughnut, a hot dog sure sounds good. Then you come across a pizza stand … and a hot dog-stuffed pizza stand … and a hot dog-stuffed pizza topped with mini-doughnuts stand … now totally confused, you adjust your cowboy […]

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Setting the Table for a Hospitable Business

Setting the Table: The Power of Hospitality in Business. “ Understanding the distinction between service and hospitality has been at the foundation of our success. Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue- we decide how we want to […]

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Why The End Matters: The Ultimate Guide On How To Leave Your Conversation On A High Note

The witch tried to kill the princess with a poisonous apple…. BUT…. the princess lived happily ever after    The evil stepmother and her daughters treated the girl like a slave…BUT…. the girl lived happily ever after    The horrible hideous troll tried to kill and eat the goats… BUT… the goats lived happily ever […]

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My Path to Human Resources & Joining the Salopek Team!

Hello and welcome to my very first blog post! My name is Zoe Dzenick, and I started with Salopek & Associates as a Human Resources Assistant and Office Administrative Assistant in mid-May of this year. Relocating to Calgary from my hometown of St. Albert in September of 2017 was both nerve-wracking and exhilarating (not unlike […]

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