The Cost of a Coffee

Every weekday my husband spends $1.77 at Tim Hortons on a coffee. Every day – without fail. At first I thought the cost, although minimal compared to my $4.99 Starbucks obsession, was wasteful and unnecessary considering his employer offers free coffee at the office. But, upon further consideration, I started to realize what that $1.77 …

Embrace the Eccentric!

“What people call “weird” comes part and parcel with people who are brilliant in some way.  So embrace your weird.  Embrace your eccentricity.” – Elleen Anglin , Life Coach No matter what industry, position, or place you work in, I’m sure we all have that one co-worker who is singled out as the office “odd ball”. …

Kill’em With Kindness

The loveliest thing happened to me a few weeks ago… I finished a gruesome workout at Orange Theory Fitness Kensington called “Unrest”, and with my legs shaking, I walked home, anticipating picking up a large coffee as a treat for surviving my first workout in far too long…I ordered my coffee at my local coffee …

Expect R.E.S.P.E.C.T

Isn’t it a given – we should all expect respect? Why is it then that we are spending considerable time and resources in our businesses ensuring everyone is aware of the importance of a respectful work place? I believe the answer is that if we don’t, we can’t be assured that everyone is on the …

Setting the Table for a Hospitable Business

Setting the Table: The Power of Hospitality in Business. “ Understanding the distinction between service and hospitality has been at the foundation of our success. Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue- we decide how we want to …